Frequently asked questions

Answers about our courses, CPD, booking, self-paced learning and in-house training.

38 questions

General

What types of topics does FM Academy cover?

FM Academy offers professional training across a broad range of topics designed to support continuous professional development, regulatory compliance and career progression. Our course portfolio includes:

  • Governance, Risk and Compliance (GRC)
  • Financial Regulation and Compliance
  • Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF)
  • Ethics and Professional Conduct
  • Cybersecurity, Information Security and Data Protection
  • Legal and Regulatory Updates
  • Financial Services and Investment
  • Power Skills, including emotional intelligence, communication and interpersonal skills
  • Professional and Technical Skills

Courses are available through instructor-led training, self-paced learning and tailored in-house corporate programmes, depending on the course offering.

How many CPD units do I need, and can FM Academy courses count towards my requirements?

FM Academy offers professional training across a range of topics that may support the continuing professional development (CPD) requirements of professionals working in regulated and other professional sectors.

CySEC-certified professionals

CySEC's published requirements specify the following annual continuous professional training (CPT) hours:

  • Basic certification: 10 hours.
  • Advanced certification: 15 hours.
  • AML Compliance Officer registration: 10 hours.

Different requirements may apply when an individual is registered in more than one register. Please consult the official CySEC guidance and Circular 421.

Cyprus Bar Association (CyBAR) members

Lawyers are required to complete 12 verified CPD units annually under the framework introduced in 2025. Only qualifying programmes listed through the Cyprus Bar Association Academy or delivered by its approved training centres are accepted. On-demand training is subject to a maximum of four units annually. For details, visit the Cyprus Bar Association.

ICPAC members

ICPAC members must complete 40 CPD units annually, comprising:

  • 21 verifiable units.
  • 19 non-verifiable units.

Members holding ICPAC practising certificates must also complete at least 10 relevant CPD units annually for each applicable certificate, including general practising, statutory auditor, provision of administrative services and insolvency practitioner certificates. Designated money-laundering compliance officers must also complete at least 10 relevant units annually in that field. For details, visit ICPAC – Continuing Professional Development.

Important: CPD eligibility depends on the course content, delivery method, duration and applicable rules of the relevant regulator or professional association. Please verify each course and its eligible CPD units with your relevant body before enrolling. The CPD requirements above are general guidance and may be subject to exceptions or changes.

Open Courses

What is instructor-led training, and how is it delivered?

Instructor-led training is delivered by a trainer at scheduled times, either through live online sessions or in person. The delivery format, date, duration and location are stated on the relevant course page.

Who can attend FM Academy's instructor-led courses?

Our courses are designed for professionals and individuals seeking to develop their knowledge and practical skills. Some programmes may have specific prerequisites, professional requirements or intended audiences, which are outlined on the course page.

How do I register for a course, and when is my place confirmed?

Select the course and scheduled session and complete the registration form. Your place is confirmed once the applicable registration requirements have been completed. You will receive confirmation and any further instructions by email.

What happens if I miss a session or arrive late?

Please attend all scheduled sessions and arrive on time. Missed sessions may affect your attendance record, certificate eligibility, CPD recognition or HRDA funding eligibility, where applicable. Contact FM Academy as soon as possible if you anticipate an absence.

What should I do if I cannot join a live online session?

Check your joining link, internet connection and device, and follow the instructions in your confirmation email. If the problem persists, contact our team promptly. Technical difficulties do not automatically exempt participants from attendance requirements.

Will I receive course materials or a recording?

The availability of presentations, notes, downloadable resources and session recordings varies by programme and trainer. Please check the course page or ask us before registering if you require access to specific materials.

Will I receive a certificate and CPD units?

The course page specifies the applicable certificate arrangements and CPD hours or units, where relevant. Certificates may be subject to attendance, assessment and payment requirements. Recognition by a professional body or regulator must be confirmed for the particular programme.

Can I cancel my booking or transfer it to another session?

Cancellation, transfer and refund requests are subject to FM Academy's applicable terms and conditions. Please contact us as early as possible. If FM Academy reschedules or cancels a course, registered participants will be informed of the available arrangements.

Can my company register several employees for the same course?

Yes. Organisations can contact FM Academy to discuss group registration, participant administration and any applicable corporate pricing. Please provide the course title, number of participants and preferred session so we can advise on the next steps.

What payment methods are accepted?

Accepted payment methods include bank transfer and other available electronic bank payment methods.

What is Human Resource Development Authority (HRDA)?

The Human Resource Development Authority (HRDA), known in Greek as Αρχή Ανάπτυξης Ανθρώπινου Δυναμικού (ΑνΑΔ), is a public organisation in Cyprus responsible for promoting the development of human resources and improving workforce skills and productivity.

What are the attendance requirements for HRDA-funded courses?

Attendance and participation requirements vary according to the applicable HRDA scheme and approved programme. Participants must comply with the relevant registration and attendance-recording procedures through ERMIS, where applicable. Please refer to the specific instructions provided for your course, as failure to meet the requirements may affect subsidy eligibility.

On-Demand Courses

What is self-paced learning?

Self-paced learning allows you to access online course materials and study according to your own schedule, without attending a scheduled live session unless otherwise specified. You must complete the course within the applicable access period and meet any stated completion requirements.

How do I purchase and access a self-paced course?

Select your course, complete the registration and payment process, and follow the instructions provided in your confirmation email. Once your enrolment has been activated, you can access the course through the designated learning platform.

How long will I have access to the course?

The access period is specified on the individual course page or during checkout. Please check the applicable duration before purchasing, as access periods and expiry conditions may differ between courses.

Can I study at any time and resume where I left off?

You can generally study at your convenience within the permitted access period. The ability to save progress and resume a lesson depends on the learning platform and course configuration.

What happens when my course access expires?

Once access expires, you may no longer be able to open the course materials or complete outstanding activities. Extensions or renewed access depend on the applicable course terms and should be confirmed with FM Academy.

Do self-paced courses include assessments or examinations?

Assessment requirements vary by course. Some programmes include quizzes, knowledge checks or a final assessment, while others may use different completion criteria. The course page will outline any applicable requirements.

Will I receive a certificate or CPD units after completing a self-paced course?

Where a certificate or CPD record is available, the course page will explain the applicable conditions. You may need to complete all learning activities or pass a final assessment. Please confirm professional-body recognition where relevant.

Can I access the course on different devices or download the materials?

Device compatibility and download options depend on the course and learning platform. Please consult the course details regarding technical requirements and whether downloadable resources or offline access are available.

What should I do if I cannot access my course or experience a technical problem?

Check your enrolment confirmation, login details and internet connection first. If the problem persists, contact FM Academy support with your course title, registration email and a description of the issue. Never send your password or payment-card details.

Can I purchase self-paced courses for my employees or obtain an invoice?

Yes. Organisations can contact FM Academy to discuss individual course purchases, group enrolments, corporate access and invoicing arrangements. Available pricing and learner-administration options depend on the selected courses and agreed service.

What payment methods are accepted?

Accepted payment methods include bank transfer and other available electronic bank payment methods.

Can FM Academy provide a branded learning environment for our employees?

Organisations can enquire about a dedicated learning environment using their own branding and selected course content. Depending on the agreed solution, arrangements may include learner access, course assignment and administrative support. Available features will be confirmed during the proposal stage.

Can we track employee attendance, progress and completion?

Reporting options depend on the delivery format and the corporate learning solution agreed with FM Academy. Please outline whether you require attendance records, course-completion information, learner progress reports or other administrative records when requesting your proposal.

In House Training

What is in-house corporate training?

In-house training is designed for organisations that want to develop their employees' knowledge and skills through dedicated group training. Programmes can be selected from our existing catalogue or discussed as a tailored solution based on the organisation's objectives.

Can FM Academy customise a course to meet our company's needs?

Yes. We can discuss your organisation's learning objectives, industry, employee roles and preferred topics to determine whether an existing programme can be adapted or a tailored training solution developed.

Which subjects can be covered in an in-house programme?

Available subjects depend on our course catalogue, trainer expertise and programme-development capabilities. Organisations can enquire about financial regulation, governance, risk, compliance, AML, legal, Leadership and Power Skills topics (Emotional Intelligence, Communication and Interpersonal Skills) and other relevant professional development areas.

How do we request a proposal or quotation?

Complete the corporate training enquiry form or contact our team. Please provide your organisation's name, training objectives, preferred topics, estimated number of participants, delivery format and preferred dates. We will review your requirements and advise on the next steps.

Can training be delivered at our offices or online?

Depending on the programme, trainer availability and logistical requirements, training may be delivered online, at your premises or at another agreed location. The proposed delivery format will be confirmed before booking.

Can we choose the training dates and duration?

Yes. We will consider your preferred dates, working hours, participant availability and learning objectives when planning the programme. Final arrangements depend on trainer availability and the agreed schedule.

Can our company enrol a large group or combine several courses?

Yes. We can discuss group enrolments, training packages and programmes covering several topics. Please share your estimated participant numbers and training priorities so we can assess the most suitable arrangement.

What payment methods are accepted?

Accepted payment methods include bank transfer and other available electronic bank payment methods.

Can in-house training qualify for HRDA funding or CPD recognition?

Potential eligibility depends on the specific programme, relevant approval arrangements, the applicable HRDA scheme and participant requirements. CPD recognition also depends on the relevant professional body or regulator. Please identify your requirements when requesting a proposal so they can be checked before the programme is confirmed.

What is Human Resource Development Authority (HRDA)?

The Human Resource Development Authority (HRDA), known in Greek as Αρχή Ανάπτυξης Ανθρώπινου Δυναμικού (ΑνΑΔ), is a public organisation in Cyprus responsible for promoting the development of human resources and improving workforce skills and productivity.

What are the attendance requirements for HRDA-funded courses?

Attendance and participation requirements vary according to the applicable HRDA scheme and approved programme. Participants must comply with the relevant registration and attendance-recording procedures through ERMIS, where applicable. Please refer to the specific instructions provided for your course, as failure to meet the requirements may affect subsidy eligibility.

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